Once satisfied that the design meets the objectives and that all important questions have been answered, costings are discussed. Detailed breakdowns of the various elements are presented.
On completion of the presentation stage, clients are fully empowered to make their own decision whether to proceed with an order or to pay the relevant design fee and be under no further obligation.
Most clients happily appoint Dan Kitchens as their cabinetmaker. An order is placed with the factory and tentative installation dates are set. All Design Service fees are waived in full.
The emphasis turns towards finalising the design for production. It is important to note that the design team follows the project throughout production and installation till the handover stage and beyond.
The Dan Kitchens Design Service was specifically separated from the production side of the business over twenty years ago. The introduction of design service fees allowed the company to create a dedicated design department staffed by a team of experts, not by freelance, commission-based salespeople.
Terms and conditions are explained in full and a signed Design Service agreement form is required before the commencement of work on a project. Clients are invited to visit or call to discuss their project before taking any further steps. Being fully aware of all conditions and comfortable with likely budgets means that there should be no surprises at the other end of the process.